r2i forum

I don't know the authenticity of this mail, but you can confirm if you believe if this might be true.

Dear All,

I would like to get one of the incident happened this weekend to ur notice.

One of my co-brother met with an bike accident and expired on Friday night.(A BMTC bus came in wrong side and hitted him)

This accident happened around 6.30 PM near whitefield and initially he got admitted to a hospital called Vydehi near whitefield.
Later it was proposed by Vydehi doctors to take him to either Nimhance or Manipal.
So we took him to Manipal around 8.00 PM since NIMHANCE is very far and also by considering traffic at that time. To reach even Manipal it took too much time, Most of the delay caused because of Heavvy Traffic in airport road. As soon as we took him to the Manipal hospital doctors said his state is very critical and 95 % he is out. Still they said they will do CT-Scanning and then they can clearly confirm the status.

Then around 10.30 PM they arranged for CT-Scanning ( Too much of delay ). Soon after the CT-Scanning one of the doctor reported his BRAIN is damaged , 2 kidney's and small lever also was damaged for which he needs to be operated for a head surgery and a stomach surgery, during the operation he may die also or at any moment he may die. Soon after they took him to ICU instead of taking him to Operation Theatre. There was around 1 hr delay in answering us back from this point. They didnt allow any of us to see him when he was in ICU untill we demanded and shouted on them. When we demanded and asked them to discharge so that we will take him to NIMHANCE, Then the answer from them was they will operate immediately but we need to Admit and pay around 2 lack Rs. Since we didnt had that much of cash and also we doubted on whether he is still alive or simply these doctors playing a game..., But still since they demanded around 2 lack rupees for the operation before they start it, I went ahead to fill up the forms and pay money immediately with using credit card , But when our uncle had a look at him in ICU noticed that he is already dead (this was around 11.30 PM). Then immediately he asked me to not to make any payment. We went to doctor in-charge and asked(when we shouted) about his status and chances of he being saved. Doctor infomred that chances are less than 1 percent, then only we realized that MANIPAL Administration guys playing a game, and trying to fool us to collect some money in the name of operations to operate a deadbody !!!

We took it seriously and tried to contact TV9 on the same day but could not get the contact numbers...,
Since we were strong enough fight back on Manipal Hospital they agreed that he is dead and asked us to pay Rs. 30,000 to release dead body.

As we know they didnt give any treatment other than doing a CT-Scan and keeping the deadbody in ICU fr 2 Hrs.. We shouted on them and demanded to release the deadbody with CT-Scan charges only. Finally we were able to fight and take the body with out paying any money as they were trying to cheat us.
Some how we escaped from being paid for dummy operations being planned by Manipal Doctors. But if it was some other innocent poor people they would have ended up with paying full money and cheated by MANIPAL.

The whole idea behind my writeup is : we all know MANIPAL is one of the big and well known Hospital in bangalore . But these people cheat innocent people by colleting huge money to operate even deadbody!!! and try to fool as if they are going to save the patient. I request you all to forward this mail to all your friends and inform every one on how BIG Private Hopspitals can cheat .. and to Beaware of these..

For more details you can reach me on 9880029811.

Thanks & Regards
Ravikumara YM
India Solution Centre
i2 Technologies India Pvt. Ltd.
'One i2 Place'
#132 / 133, DivyaSree Technopolis
Yamalur Post, Off Airport Road
Bangalore, 560037, India
Tel : + 91-80-3028 8380
Mob: +91 (0)9880029811


http://www.patni.com

I feel extremely sad to read about the whole episode. Especially, for Ambrish. And, I hope to God that the BMTC bus driver is thrown into a jail (minimum) for driving recklessly to have killed someone.

As for the hospital thing, I hope the truth of the situation comes out.

With prayers for the departed soul,
R2I4C.

I definitely know which hospital to avoid in Bangalore.

I dont want my money to be looted by such idiots while I'm dying.

Adios amigos Manipal.

BTW, if any of you or your parents go to a hospital complaining of chest pain, unless you personally
know a doctor there or one of your relatives is a doctor, you are pretty much guarenteed to be screwed. (unless the doctor is a old school decent human being type of guy).

THey will unncessarily perform a angioplasty (even if there is no blockage) and put a stent in your/parent's heart, to extract 2.5 Lakhs from you or insurance.

Whats more, if they find out you have insurance, they will perform all kinds
of unncessary tests, CT scan, MRI, blood test, sugar, diabetes, just to
keep their machines running and to recover the cost of their equipment.

My dad recently had and angioplasty done. My aunt who is doctor actually requested that she be allowed inside the operation theater so that the doctor is not bullshitting about the blockage. Thankfully it was true.

Also, how are you sure that the angiogram that the doctor shows is actually yours ? Even if you
have a single blockage, he can actually show one that has multiple blockages and charge you
for 2/3 stents.

This is another incidence that happened to one of my friend during my recent visit to India.

One of my friend, who is software engineer had late night party as their project went goal live. He felt little chest pain and went into the doctor for check up on his way home. He didn't call his wife and other family members not to give unnecessary alarm to them.

As he visited the hospital for checkup, they admitted and took him into the ICU. They took the credit card and the insurance information. They performed unnecessary test and did lot of drama. They didn't even give him a chance to call his family. He was in really in tension, confusion and didn't figure out what was happening around him. He thought probably he would die without seeing his family.

After one day, he asked one of the nurse, what has happened to him and what are the kinds of tests they are doing. She didn't answer any of his questions. Finally, my friend has to run away from the hospital without informing anybody at the hospital.

He immediately took an appointment with his family doctor and went for the checkup. The family doctor did the complete checkup and mentioned that there was nothing wrong with him. He advised him to take some rest and he will be fine. My friend checked his credit card statement and the hospital charged somewhere around Rs 40,000 as hospital charges.

All though, the above incidence looks funny, it involves lot of the pain for the patients and their family. I think we should be very careful about the kind of doctors especially for major surgeries. Also, it is very good idea to take second/third opinion.

This story is stomach churning, although I think it is not fair for the patients attendants to say that they will not pay if the patient dies. The patient may have died not due to the hospitals negligence, if they made good faith efforts they should be paid, period. That said, in Indian hospitals there is a serious transparency issue.

On the other hand, my father had a bypass at Apollo in chennai. I can vouch that the care was excellent, the cost very reasonable and the surgeon a very kind, capable, honest and dedicated person. Insurance duly paid back what was spent and the overall cost was very reasonable. There are bad apples and there are good ones too. Nowhere in the world can you get a bypass done for 2 lacs.

desihometown;71527I definitely know which hospital to avoid in Bangalore.

I dont want my money to be looted by such idiots while I'm dying.

Adios amigos Manipal.

BTW, if any of you or your parents go to a hospital complaining of chest pain, unless you personally
know a doctor there or one of your relatives is a doctor, you are pretty much guarenteed to be screwed. (unless the doctor is a old school decent human being type of guy).

THey will unncessarily perform a angioplasty (even if there is no blockage) and put a stent in your/parent's heart, to extract 2.5 Lakhs from you or insurance.

Whats more, if they find out you have insurance, they will perform all kinds
of unncessary tests, CT scan, MRI, blood test, sugar, diabetes, just to
keep their machines running and to recover the cost of their equipment.

My dad recently had and angioplasty done. My aunt who is doctor actually requested that she be allowed inside the operation theater so that the doctor is not bullshitting about the blockage. Thankfully it was true.

Also, how are you sure that the angiogram that the doctor shows is actually yours ? Even if you
have a single blockage, he can actually show one that has multiple blockages and charge you
for 2/3 stents.[/quote]

Rest of it - Apology issued by the guy who wrote the first mail.


From: Dinesh Charak [MHS] [mailto:[email protected]]
Sent: Saturday, January 12, 2008 2:53 PM
To:

Dear Friends,

You perhaps would have been forwarded an E-Mail written by Mr. Ravikumara, making very derogatory and defamatory statements against Manipal Hospital.

On receipt of the said mail, we immediately sent a detailed reply to Mr. Ravikumara, laying down the facts.

Mr. Ravikumara has since then met with hospital authorities and has apologised.

Attached below is the E-Mail that said Ravikumara has now sent. Also the apology letter given by him is scanned and attached herewith.

This incident shows how indiscriminate and irresponsible use of a powerful communication tool can cause irreparable harm and has to be used with discretion and responsibility. The take away perhaps that we can all take away is that any emotional and agitated outburst prejudging people and institutions more often than not is at the cost of the truth.

Regards,

Dinesh Charak


-----Original Message-----

From: [email][email protected][/email] [mailto:[email protected]]

Sent: Saturday, January 12, 2008 1:31 PM

To:
Subject: Important : My Apology : Truth about MANIPAL Incident... Please Read..

Importance: High

Dear All,

I had sent an e-mail dated 07-Jan-2008 regarding death of my co-brother, Mr. Ambarish and had accused Manipal Hospital
of trying to operate on a dead person.

After obtaining the details of the events from Manipal Hospital, now I realize that estimation was provided while my co-brother was
alive and Hospital did not even demand full money to be paid for the services. While the admission process was in progress
my co-brother died. Due to the grief and tension I misunderstood the whole thing and sent the e-mail damaging reputation
of Manipal Hospital, which in fact had provided all life saving measures without demanding any upfront payment.

I sincerly regret this emotional outburst and distress caused to the Hospital and I would request all of you to please
ignore the earlier mail and its contents.

Also please do inform the same to your friends to whom you have forwarded my earlier mail.

For your information please read reply from Manipal in below mail.

Thanks & Regards

Ravikumara YM

Ph. 9880029811

Email : [email][email protected][/email]

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shashi;71422appears to be just one of those 20 facts listed in your email.

even you admitted that the patient was critical. Had you intentions been right, you would have been reporting- Mr. Ambrish succumbed to his injuries while being operated,

Unless people got money/connections to make things move life of such patients are always in danger.

While I don't know what exactly happened, I do not think one can just operate a patient just because they are critical. There are other factors to be considered (not necessarily money) to make a judgment by a doctor to decide if emergency surgery is a must or not.

BTW, Indians are very emotional during these stressful situations. If all goes well, they will go about telling everyone, it is the greatest hospital/doctor, blah, blah, etc. Even if something minor goes wrong, then there will be hundred guesses/suspicions/rumors. While some doctors in India, still come across as haughty and less transparent, most are changing and do provide lot of info. I am surprised at the amount of info I get here in India when I take my kids for some minor ailment to the local clinics. They do explain and are considerate. The Indian health care "market" today is extremely competitive. Nobody complains in US if a doctor prescribes a battery of tests while the same people will complain in India. There are good and bad apples everywhere.

In general, I have found doctors to be good, friendly and considerate. The non-doctor staff (be it nurses - some good mostly bad, the office staff, the janitors/ayahs and the like) is what is usually a pain point to deal with as in general they do not yet realize what professional/courteous service means.